Privacy Policy

BY USING THE SITE, THE APP, OR ANY OF COMPANY’S PRODUCTS OR SERVICES, YOU ARE EXPRESSLY AGREEING AND CONSENTING TO THE TERMS OF THIS PRIVACY POLICY! PLEASE READ IT CAREFULLY!

This Privacy Policy (this “Policy”) is a legal agreement between you and your business, if applicable, on the one hand (together, “you” or “your”), and Company (as defined above) on the other hand. This Policy describes how we may collect, store, use, and share certain information about you and your usage of the Site, the App, and related products and services (this information is referred to as your “User Information” throughout this Policy). 

1. When User Information Is Collected

The Company collects your information during your access or use of (i) any websites or web application provided, published, developed or made available by the Company, including the Site; (ii) any mobile or online applications provided, published, licensed, developed or made available by the Company, including the App; and (iii) any feature, content, software, hardware, services or other products available on or through the Site or the App or otherwise provided by the Company (together with the Site and the App, the “Services”). Your access and use of the Services is conditioned on your providing us with any requested User Information, and your refusal to provide requested User Information may prevent Company from providing certain Services.

2. What Information Is Collected

2.1 Personally Identifiable Information

The Company may collect any personally identifiable information that you provide in connection with any Services, including, without limitation, your name, email address, mailing address, phone number, photograph, birthdate, passport, driver’s license, government-issued identification numbers, and other similar information provided with respect to your business or its employees, officers, representatives or affiliates, and certain historical, contact, and demographic information about you.

2.2        Device Information

The Company may collect information about your device when you access any Services, including the hardware model, operating system and version, unique device identifier, mobile network information, and information about the device’s interaction with the Services, as well as GPS information and information about the location of your device when using any Services.

2.3        Payment Information

The Company may collect information provided in connection with you making, accepting, requesting, or recording payments, credits, or money transfers through any Services, including payment card numbers, bank account information, when and where the transactions occur, the names of the transacting parties, a description of the transactions, the payment or transfer amounts, billing and shipping information, and the devices and payment methods used to complete the transactions.

2.4        Tax Information

The Company may collect aggregated data about you or your use of Services or any other aggregated form of the other types of User Information set forth above. Aggregated data we collect cannot be specifically associated with you individually, unlike most other forms of User Information.

2.5        Purchase Information

The Company may collect information and data about your purchase information and preferences, including products and services purchased, amounts paid, frequency of purchases, location of purchases, and similar information.

2.6        Usage Information

The Company may collect information and data about how you use the Services, including access time, Services accessed, browser type and language, Internet Protocol (“IP”) address, other applications on your device, webpages and applications viewed and used, time spent on webpages and applications, links clicked, and conversion information (e.g., transactions entered into).

2.7        Aggregated Data

The Company may collect aggregated data about you or your use of Services or any other aggregated form of the other types of User Information set forth above. Aggregated data we collect cannot be specifically associated with you individually, unlike most other forms of User Information.

3. How User Information is Collected

3.1        Information Given By You

You provide certain User Information when you register for your account with the Services and as you use the Services. The Parties consider all such information voluntarily provided.

3.2        Automatic Collection

User Information can be recorded and collected by software or processes that run automatically on your computer or device or on Company’s servers as you use the Services. Our Services do not respond to Do Not Track (DNT) signals. You can adjust your browser settings to limit tracking, but our site does not alter its practices based on browser DNT signals.

3.3        Cookies

User Information may be collected by sending cookies to your device. Cookies are small data files that are stored on your hard drive or in your device memory when you use the Services. Among other things, cookies support the integrity of the Company registration process, retain your preferences and account settings, and help evaluate and compile aggregated statistics about your activity. The Company may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by the browser on subsequent uses of the Services. The Company may link the information stored in cookies to your User Information submitted while using the Services. You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how the Services are provided.

3.4        Web Beacons

User information may also be collected using web beacons, which are electronic images that may be used in connection with the Services. The Company may use web beacons to deliver cookies, track the number of visits to the Services, understand Service usage and effectiveness, and determine whether an email has been opened and acted upon.

3.5        Collection from Third Parties

User Information is also collected from third parties that already have access to certain of your User Information, including third-party verification services, credit bureaus, mailing list providers, and publicly available sources. User Information may include your data and content within a third-party service that links or integrates with the Services. In some circumstances, where lawful, this information may include your government-issued identification number. These third parties may use cookies, web beacons, and other technologies to collect User Information. This Privacy Policy does not apply to, and Company is not responsible for, third-party cookies, web beacons, or other tracking technologies covered by such third parties’ privacy policies. Company continually evaluates analytics services to use in addition to its own, and Company may update this policy to reflect Company’s ongoing use of said services.

4. How Collected User Information Is Used. 

4.1        As Permitted by Law

The Company may use, publish, store, duplicate, manipulate and share User Information in any way not otherwise prohibited by applicable privacy laws. We process your personal data based on the following legal bases:

4.2        Provide Services

User Information is stored and used so that you can verify your identity and save your preferences, profile and information in connection with creating, using and accessing your account with the Services, and to deliver, operate, provide, maintain, enhance, personalize, tailor and facilitate your use of the Services.

4.3        Improve Services

User Information is also used to develop new products and Services, provide optimization, statistical analysis, and improvements for existing Services, and to improve web design and functionality.

4.4        Communication Purposes

User Information is used to deliver technical notices, security alerts, support messages, administrative notices and alerts, and communications relevant to your use of the Service, as well as to inform you about software compatibility issues, send news or information, conduct surveys and collect feedback. User Information is also used to communicate with you about products, services, contests, promotions, discounts, incentives, gift cards, loyalty programs, and rewards, based on your communication preferences and applicable privacy laws.

4.5        Facilitate Payments

Using and storing your User Information is necessary for us to be able to process or record payment transactions or money transfers. 

4.6        Track and Display Consumer Behavior

User Information is stored so that the Services can track historical transactions, payments, invoices, receipts and past order information. User Information is also used to display current, ongoing, pending or requested transactions or orders.

4.7        For Automated Decisions

We may use automated decision-making, including profiling, to analyze your behavior and preferences for the purpose of improving our services, providing personalized content, and offering recommendations. 

4.8        Legal Compliance

User Information is stored in response to applicable laws and regulations, including the privacy laws and anti-money laundering laws.

4.9        Aggregated Data Collection

User Information is collected and aggregated to monitor aggregate usage and web traffic routing of all users of the Services, as well as to generate aggregated statistics about purchasing behavior of different demographics and populations.

4.10     Dispute Resolution; Contract Enforcement

User Information may be used to resolve disputes; collect fees; provide assistance with problems with Services; protect Company rights or property or the security or integrity of the Services; enforce the Terms of Use and other terms and conditions that govern use of the Services; and investigate, detect and prevent fraud, security breaches, and other potentially prohibited or illegal activities.

5. How Collected User Information Is Shared

5.1        As Permitted by Law

The Company may share User Information in any way not otherwise prohibited by applicable privacy laws. 

5.2        With Consent

User Information may be shared with other parties with your consent, such as for marketing uses that you authorize or consent to.

5.3        Facilitate Third Party Services

The Company, like many businesses, sometimes hires other companies or individuals to perform certain business-related functions and will need to share certain User Information for such parties to perform such functions. These third-party functions may include: anonymous site metrics, analytics services, payment processing, point of sale services, task management services, delivery of loyalty programs, management of gift cards, creation and delivery of promotional materials, product support and maintenance, order fulfillment and shipment/delivery of products and Services to users, mailing services, maintaining databases necessary for the Services. Third party data enrichment with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to your email or home addresses. You may opt out of receiving this advertising by emailing us. When the Company employs another party to perform a function of this nature, we only provide them with the reasonable information to perform their specific function.

5.4        For Legal and Safety Purposes

User Information may be shared for legal, protection, and safety purposes, such as to comply with laws, respond to lawful requests and legal processes, protect the rights and property of the Company against competitors or claimants, and enforce our agreements, policies, and terms of use.

5.5        Business Transfers

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, User Information may be part of the transferred assets.

5.6        Affiliated Entities, Agents, Consultants and Related Third Parties

We may also share your User Information with our affiliated entities for purposes consistent with this Policy.

6. How Collected User Information Is Protected

6.1        Protective Measures

Company takes commercially reasonable measures, including administrative, technical, and physical safeguards, to (i) protect User Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction, (ii) ensure the security, confidentiality, and integrity of the User Information, (iii) protect against any anticipated threats or hazards to the security or integrity of the User Information, (iv) protect against unauthorized access to, or unauthorized use or disclosure of, the User Information, and (v) take such security measures required by any applicable privacy laws.

6.2        Third Party Partners and Employees

Company may, by itself or using third-party service providers, hold, process and store User Information, including in the United States, Japan, the European Union and other countries. Company restricts access to User Information to those employees, contractors, and agents who need to know that information for purposes of performing their obligations to Company or to you, and who are subject to contractual confidentiality obligations, and who may be disciplined or terminated if they fail to meet these obligations. Company third-party service providers store and transmit User Information in compliance with appropriate confidentiality and security measures.

6.3        Security Breach

Company cannot guarantee that unauthorized third parties will never be able to defeat Company security measures or use User Information for improper purposes. In the event that any User Information in Company’s possession or under Company’s control is compromised as a result of a security breach, Company shall give prompt notice to you, with full particulars, and shall immediately commence a thorough investigation of any such incident.

6.4        Company Not Liable for Breach

Company will not be liable for any damages, claims, liability, or causes of action that arise as a result of any such security breach.

7. Exclusions

This Policy shall not apply to (i) information posted by you to any public areas of the Services, such as bulletin boards, chat rooms, community pages, or comment areas, (ii) any ideas for new products or modifications to existing products, and (iii) other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and voluntarily given, and Company shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

8. Choices; International Privacy Laws; Retention

8.1        Right to be Informed; Access

We strive to be completely transparent in how we are using your personally identifiable information (your “Personal Data”). You have the right to know exactly what Personal Data is held about you and how it is processed. Information about how your Personal Data is shared may be requested by contacting us through our contact information set forth above.

8.2        Right of Rectification

You are entitled to correct your Personal Data if it is inaccurate or incomplete. Corrections to your Personal Data may be requested by contacting us through our contact information set forth above.

8.3        Right of Erasure or to Decline to Share. 

You have the right to have your Personal Data deleted or removed for any or no reason, and you have the right to decline to share certain Personal Data with us. Deletion of your Personal Data may be requested by contacting us through our contact information set forth above. However, if you choose to exercise either of these rights, your ability to use and access our Services may be impacted because various features require your Personal Data to function correctly.

8.4        Right to Data Portability

You have the right to retain and reuse any Personal Data for your own purpose. A copy of your Personal Data may be requested by contacting us through our contact information set forth above.

8.5        Right to Object; Restrict Processing

In certain circumstances, you are entitled to object to the use of your Personal Data. This includes when your Personal Data is used for the purpose of direct marketing, scientific and historical research or the performance of a task in the public interest, when such use has a consequence with a legal bearing on yourself, or when such use is for the purpose of automatic decision making that has a material impact outside your use of our websites, apps, products or services. Objecting to a use of your Personal Data may be requested by contacting us through our contact information set forth above. You may not object if our use of your Personal Data is otherwise permitted by applicable law.

8.6        International Privacy Laws

If you are using any of our services from outside the United States, please be aware that your personal data may be transferred to and stored on servers in the United States or other countries. These countries may have a different level of data protection than your country of residence. However, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure that your personal data remains protected in compliance with GDPR and other relevant regulations.

8.7        Data Retention

We retain your personal data only for as long as your account is active or as long as needed to fulfill the purposes for which we initially collected the information. For example, financial records may be retained for up to 7 years to comply with tax obligations. After your account is closed, we will retain your data for a limited period of time to resolve disputes, enforce agreements, or comply with legal obligations. You can request the deletion of your personal data at any time, and we will process such requests per applicable laws.

8.8 Rights Under CCPA (for California Users)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). These rights may include the right to access the information we collect about you, the right to delete certain information, and the right to opt out of the sale of your personal information. For more information about these rights or to exercise them, please contact us.

9. Changes to Policy

9.1        Notification of Changes

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through your account in the app. Changes will take effect 15 days after we send the notification or post the update unless required sooner to comply with applicable laws. For changes that require explicit consent (e.g., those involving data sharing or processing), we will seek your approval before implementing the changes.

9.2        Effectiveness of Changes

Any changes to this Policy will be effective upon the earlier of fifteen (15) calendar days following our dispatch of an email notice to you (if applicable) or fifteen (15) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new users of the Services or if necessary to bring this Policy into full compliance with applicable laws.

9.3        Use and Acceptance of Policy

Continued use of the Services following notice of changes to this Policy shall indicate your acknowledgement and acceptance of such changes and agreement to be bound by the updated Policy.

9.4        Last Revision Date

This Policy was last updated on the date indicated above. Please review this policy periodically, and especially before you voluntarily provide any User Information. 

9.5 Children’s Privacy

Our services are not intended for children under the age of 13 years (or 16 years in countries with different local laws). We do not knowingly collect personal information from children under these ages. If you believe we have inadvertently collected such data, please contact us, and we will take immediate steps to delete it. Parents may also request access to or deletion of their child’s information by contacting us using the provided contact details.

10. Contact Information

If you have any questions that aren’t addressed by this Privacy Policy, please let us know. Our contact information can be found at the top of this Privacy Policy. Use it to contact us for anything related to our use of your information, including opting-out of sharing your information with others, updating your information, finding out what information we have about you, or for anything that you feel violates any of your above listed rights.